Shipping policy

Shipping & Delivery

Where we ship
We currently ship within the United States only, including Alaska, Hawaii, and US territories. We don't ship internationally at this time.

Order processing
Orders are checked and sent to our fulfilment partners within 1-3 business days. You'll get an email with a tracking link as soon as your order ships.

Delivery times
Some items ship from our US warehouse and arrive in 3-7 business days after processing.

Other items ship from our overseas partners and take 6-16 business days. Shipping origin is noted on the product page before you buy.

These are estimates, not guarantees. Once a package is with the carrier, delivery speed is in their hands.

Larger items such as luggage sets may ship in more than one package and arrive on different days.

Shipping cost
Shipping is calculated at checkout based on your cart. Orders of $30 or more ship free; below $30, a flat $8 rate applies.

Tracking
A tracking number is emailed when your order ships, and you can check status any time on our Track Your Order page. Tracking can take a few days to show its first scan - that's normal.

Delayed, lost, or missing packages
If your tracking hasn't updated in 10 or more business days, or your estimated delivery window has fully passed, email us at schnider090@gmail.com with your order number. We'll chase it with the carrier and, if it can't be found, send a replacement or refund you.

Wrong or damaged items
Please inspect your order when it arrives. If anything is damaged, defective, or not what you ordered, contact us within 48 hours of delivery with a photo and we'll make it right. See our Return & Refund Policy for full details.